From page 4 to local pack #2 for "roof replacement Phoenix"
Results
Local pack position for "roof replacement Phoenix"
GBP photo count
Google reviews
Monthly estimate form fills
Situation
A family-owned roofing company operating in the Phoenix metro for 12 years. Strong offline reputation, but nearly invisible online: a partially-filled GBP with 14 reviews and 6 photos, a website with a single generic "Services" page, and citation profiles scattered across the web with three different phone numbers on record.
What We Did
- Full GBP rebuild: 5 relevant categories, complete services section, expanded description with city-specific and service-specific language
- Photo collection program: coordinated with field teams to upload 10+ new project photos per week — before/after installs, material shots, team in action
- Citation audit and cleanup: corrected NAP inconsistencies across 40+ directories, built 15 new trade-specific citations
- 9-page website rebuild: separate pages for replacement, repair, emergency, 4 material types, and 2 service area communities
- Review request system: technician-sent SMS within 1 hour of job completion — averaged 6 new reviews per month
Company name anonymized. All metrics verified via GBP Insights and call tracking.